Lately, I’ve been considering all the changes Facebook has blasted out over the years. Particularly, I’ve been wondering about the Facebook pages I manage. In particular, the many changes to the way business pages interact with the general user concern me. I first noticed this with my personal page feed. Business page content gets filtered out, rarely appearing in feeds, even MY pages in MY feed. I’m also noticing a drop in engagement: comments, questions, dialog, et al. This video takes that concern and provides some flesh to its bones.
Now I wonder about Facebook’s value to small businesses in any capacity. If content and connection gets buried, lost, or goes out to irrelevant audiences, there is no value. Well, little. Ok, well, lesser. The value of Facebook is still immense. Facebook is still a key piece to a social media strategy. It’s THE place, with diverse demographics and a truly global reach. Or, as I like to say, it’s the place with the eye-balls. So, there’s still value in the gorilla that is Facebook, but it’s role and impact have just changed.
Expect that, within this perpetually changing landscape, it’s place and value will change yet again. And again…
