EDMONDS WATERFRONT CENTER
IT Analyst and Project Manager
- Managed IT projects with external vendors
- Documenting IT and AV system structure, processes, and procedures
- Configure and deploy new technology assets
- Desktop support and troubleshooting technical issues
- Guiding updates for the organization’s website.
TRINITY LUTHERAN CHURCH AND SCHOOLS
Pastoral Care Administrative Assistant
- Coordinate projects with Asana
- Create meeting minutes and reports for pastors
- Coordinate and manage events, both on and off-site
- First point of contact for pastoral issues
- Manage Wix website
- Coordinate with multiple stakeholders for significant events (funerals, baptisms, etc.)
- Sound and video tech support for live streaming and in-person events
- Create flyers and bulletins with Publisher and InDesign
- Manage pastor’s calendars
SETZER DIGITAL
Owner, Freelance Agency
- Created and managed websites with HTML, CSS, WordPress, Squarespace, Wix, and Webbly
- Created and edited video for YouTube, Vimeo, etc with Adobe Premier Pro
- Photographed art for the creation of media assets
- Created YouTube thumbnails, bulletin graphics, Instagram posts, and other media with Photoshop, Adobe Spark and Canva
- Setup and managed email/newsletter services, mainly Mailchimp, but also Substack and others
- Setup and updated the Google Business and Bing Business pages
- Sound and video tech support for livestreaming and in-person events
STEEL REALTY GROUP
Digital Marketing Manager
- Manage digital marketing for an up and coming real estate brokerage
- Edited marketing images and graphics with Photoshop
- Created thumbnails for YouTube, Instagram and other sites with PhotoShop
- Created ad copy and images for Facebook and Google Ads PPC Campaigns
- Created and managed email campaigns and newsletters with kvCore, real estate specific tools
- Coordinated ghost-writing of book, as well as publication
- Researched local housing statistics for combined marketing campaign. Elements included direct mail, geomarketing PPC, with Facebook and Google remarketing
- Configured and managed online ad accounts with Google, Facebook, and Yelp
- Setup and updated the Google Business and Bing Business pages
EAGLE COUNTRY CONSTRUCTION
Feasibility Manager & Permit Coordinator
- Manage the feasibility and permitting processes for a small, dynamic construction company
- Created marketing materials with AutoCAD and Photoshop
- Wrote, edited and distributed marketing copy for houses going on the market
- Developed and managed communication strategies to guide our projects through the local governmental permitting process
- Setup and updated the Google Business and Bing Business pages
C&K REAL ESTATE TEAM, KELLER WILLIAMS NORTHWEST
Team Blogger, Marketing Coordinator, Realtor
- Write and post regular blog and social media content
- Develop and maintain the team’s content calendar
- Create and update team website, increasing engagement and pageviews
- Post regularly to social channels
- Setup and updated the Google Business and Bing Business pages.
- Promote our listings and other content via social channels and PPC
- Manage office processes, ensure transactional compliance, track and report on team performance
MICROSOFT
Program Manager & Business Administrator
- Managed projects and team performance
- Coordinated major company events and meetings inlcuding meeting venues, catering, and transportation for multi-venue events. Created presentions coordinating content with a global team.
- Led presentations with high-level executives
- Wrote updates for the team Sharepoint site
- Managed multiple email aliases for the team
STARBUCKS COFFEE COMPANY
Coordinator – Global Responsibility/Public Affairs
- Worked across the department’s functional groups to maximize collaboration and for effective administrative support
- Developed tools for budget tracking for $12 million budget, collected information from multiple departments and assembled into non-technical reports
- Collaborated across multiple functional groups to develop briefing materials for executive speaking events and crisis response, received commendation by CEO
- Worked cross-functionally to track and verify content and image release materials for Corporate Social Responsibility Annual Report, ensuring accuracy
- Coordinated with IT for Sharepoint portal package migration for department, resulting in rapid adoption and timely feedback to deployment team
- Working with subject matter experts to create and update copy for the website as well as create scripts for our customer contact center
MANPOWER
Coordinator – Public Affairs at Starbucks Coffee Company
- Monitored 50+ executive speaker requests per month, coordinating speaking requests and engagements for executive team, greatly expanding the level of service
- Developed social media presence reporting
- Managed media reports
- Crafted executive PowerPoint presentations for multiple speaking events and venues, ensured timely and current content with messaging crafted to unique audiences
- As a member of the Annual Meeting core team, managed relationship with Ticketmaster, resolving high-profile website issues
- Created and distributed the Global Reputation Recap Report for Senior Leadership Team, reviewing 1000+ media clips, expanded the level of awareness of the brand’s media presence and the effects of executive action on brand perception
CHRIST EPISCOPAL CHURCH
Communications Coordinator and Parish Administrator
- Provided general administrative support for the parish, church staff, and volunteer groups
- Managed church communications including the design and production of bulletins, church website, weekly and monthly newsletters, promotional brochures, posters, flyers, ads, press releases and regional mass mailings, increasing congregational effectiveness and community awareness
- Wrote and distributed a press release that resulted in front page coverage in the Seattle Times
- Conceived, developed and executed the launch of the church website, then developed a volunteer team for sustainment
- Worked with Treasurer to develop yearly fundraising campaign, resulting in increased contributions year over year
AARP, Seattle, WA
Administrative Associate – State and Federal Advocacy
- Provided functional support for state and local advocacy efforts in multiple states
- Received three Professional Excellence awards
- Crafted promotional materials, including advertisements, t-shirts, tote-bags, etc, for single-state and multi-state campaigns
- Served as coordinator for cross-functional legislative campaign, working with legislative staffers, state-based volunteers, tracking media coverage, and responding to citizen inquiries. Team nominated for the Association-wide Teamwork Sustained Excellence Award
- Developed electronic legislation tracking process, resulting in more effective and nimble response to legislative issues
MULTIPLE AGENCIES, Seattle, WA
Administrative Assistant, Project Support, Desktop Publishing, General Technical Support
- Responded in multiple urgent, high-pressure circumstances to create a wide variety of materials under tight time and budget constraints
- Created copy for advertising, posters, booklets, pamphlets and flyers materials in a variety of industries coordinating with multiple functional groups, increasing brand awareness at key events
- Developed databases for volunteer interests, donor tracking, and membership status, increased effectiveness of organizational communications
US NAVY
Nuclear Power Plan Mechanical Operator, Engineering Department Yeoman, and Public Affairs Assistant
- Tracked and managed ship directed correspondence, including requests for information, student research, tour requests, and requests for memorabilia (hats, coins, t-shirts, photos)
- Coordinated tours for civilian and military VIPs
- Created Engineering Department Plan Of The Day, Weekly Planning, and Quarterly Planning Documents
- Managed quality assurance processes and procedures for departmental evolutions
- Tracked and recorded disposal of classified materials, reviewed documentation ensuring all departmental information was up-to-date
EDUCATION
- ATA Web Application and Cloud Development, Edmonds College, Lynnwood, WA: June 2022
- Humanities, SUNY, Saratoga Springs, NY
- AA, Shoreline Community College, Shoreline, WA
- US Navy Nuclear Power School
- Vocational Certificate: Business, Information Processing
CERTIFICATIONS
Part of the Google Project Management Professional certificate
