Tag: Apple

Learnings from spending the evening troubleshooting Microsoft Office on a new MacBook

Carl Setzer
abstract apple art black and white

A friend of mine has one of the latest MacBook pros. It is a rather lovely machine! But it had a weird glitch when we tried to install Office. It threw this error:

“The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.”

A remarkably unhelpful message, if I say so myself. First guess: corrupted download file. So I deleted the pkg file (it’s the Mac software installation package), redownloaded it, attempted to reinstall it, and got the same error.

Ok, delete the pkg file again, empty the trash, rebooted, downloaded it again, started the installation, got the SAME error message. Now I’m puzzled. So, time to google it. And, bless the google gods, I found this quickly.

Solution for “The installer encountered an error that caused the installation to fail”

I was a bit suspicious, though, when the answer was a link to another site.

Control access to files and folders on Mac

However, this was spot on. It was a rather simple issue. I needed to grant access to the download folder to the Installer. Just a few commands to enter and, boom, Office was able to install.

  1. Choose Apple menu
  2. System Settings, then click Privacy & Security
  3. In the sidebar. (You may need to scroll down) click Files and Folders.
  4. For each app in the list, turn the ability to access files and folders in specific locations on or off. In this case, “Installer”

I hope you don’t have this issue, but if you do, may this grant you peace after your frustrations.

Looking At Laptops

Carl Setzer
Apple M1 Logo

My main laptop right now is an OLLLDDD MacBook Pro. It’s nearly 10 years old, and it’s starting to really show its age. And we do have need of a laptop.  So, it’s time to think of a replacement.

I’ve been very pleased with what I’ve seen of Apple’s new M1 chip. Also, my wife is most comfortable with Mac OS. And I pride myself on being OS agnostic. Additionally, one of the things I’m considering once I’m done at Edmonds college is UW’s Interactive Design program. They require a laptop and, though they don’t mandate a MacBook, they do highly recommend one. So, with all of that, I’m leaning towards an M1 Macbook Air. I still need to explore more, though. Due diligence and all that. Fortunately, I do get a student discount.

So, I’ve done a bit of research already. Check out these videos below. The first is a review of the MacBook while the second talks about the M1 chip compared to Windows PCs. Both point towards the M1 and Macbook.

YouTube Video Unboxing of an iBook G3

Carl Setzer

I just stumbled upon this video with iJustine and Marques with MKBHD from 2018. I don’t know where they found an unopened iBook G3 in 2018, but that’s particularly cool to me.

Anyway, what’s particularly fun for me: I had one of these! I loved this! And I enjoyed the odd stares from my techy friends. That was especially true when I used the handle. Though that was convenient, especially when I was moving a short distance (didn’t need/want to load it into my backpack), in hindsight, it was rather weird.

Kinda weird that I’ve lived so many of these historic tech moments. I’m not old!

 

 

Some thinking about iOS and Android

Carl Setzer

I’m getting caught up in a few things. Just watched the June Apple WWDC. I find a lot of what’s coming exciting and fascinating. The Apple Watch and Apple tv, the new Macs…blah blah blah. That’s not where my mind is, though. 

Earlier today we received Samsung Gear 360. My son really wants to get into 360 video and start diving into VR. Well, this presented a challenge. His phone is a Google Pixel. He loves the phone. However, the app isn’t compatible with the Pixel. This product has been on shelves for several years in Android, and Samsung hasn’t built this out for other Android platforms. But yes to Apple? That seems daft. And is definitely frustrating. 

This brings out the things that keep pulling me back towards iPhones. I hate paying the Apple tax. However, there are far more things like cases, apps, and interactive tools…like Samsung’s Gear 360 app. But there are so many tools that are only available on iOS. Some apps have far greater feature sets in their iOS versions than in their Android ones. 

I understand the challenges that Android’s distributed model face. If iOS has an update, it’s available for every device immediately. Android can take years to port their updates out through their vender partners. Frustration. 

So, there’s a solid draw back to iPhone to me. I have some time before I need to make a decision. We’ll see, we’ll see… 

Microsoft Challenges the iPod (Again) – New York Times

Carl Setzer

Microsoft Challenges the iPod (Again) – New York Times

I’m glad Microsoft is getting going in this space; it’ll serve to keep Apple honest and not take us for granted. Competition is good, blah, blah. Apple is (hopefully) not going to make the same mistake as they did in the desktop wars of the 80’s.

Apple Waves Its Wand at the Phone – New York Times

Carl Setzer

Apple Waves Its Wand at the Phone – New York Times

One of a zillion articles on the debut of the iPhone. Dave Pogue has one key piece missing from most others: he’s actually handled one (albiet for around an hour). I really appreciate Pogue’s review, especially in lieu of the aforementioned point. If you’re excited by the thing, this a great piece to give you some insight about how the thing actually works. With that in mind, another good piece on all of this is over at Treonauts. They’ve done a great job comparing the Treo 680 and the iPhone.

Another good piece to read is this one at the NY Times. It gives a good explanation about Cingular’s motivations in all this. In here, I have one point to argue with Roger Entner an analyst with Ovum Research (Ovum? Anyway…). He’s arguing that the price point ($499) will limit its appeal. He needs to look at the iPod, and how it was introduced. I would gamble that Apple has several lower cost options in the works (the iPhone Mini and Nano?), which it will release after it has solidly grabbed the “cool” market. The iPod was quite expensive to start, which ensured it was the domain of the chic. Notice, too, that Apple always has something in the spendy category, keeping the elite fueled with ego stoking while expanding the product’s reach.

It looks to me that the keyboard will be the key marketing grounds for these devices (remember, the iPhone has the virtual one). Though I’m filled with gadget lust for one of these, it’s hard for me to ignore price (I can get an unlocked 680 for the low end price for an iPhone. It is my deepest hope that the iPhone will kick start Palm, Motorola, RIM and the rest to redouble their efforts. It’s very clear that Apple’s here for the long-haul and will innovate the pants off of anyone slacking. To my chums at Palm, look closely (and quickly) at the iPhone, then get to WORK. You have the best chance to really compete.

What’s Holding Back the Digital Living Room?

Carl Setzer

What’s Holding Back the Digital Living Room? – New York Times

I’m a fan of David Pogue of the New York Times and Missing Manual fame. There are some interesting points he brings up here. However, the main reason I think that the digital living room hasn’t taken off has been bandwidth. Steve Jobs believed that it was the fact that people didn’t want to interact with their tv. Internet television isn’t, necessarily, about interaction. Nor is that the main value. The greatest promise with iTV has to do with freedom from the program guide. Even with cable, we were stuck with watching something only in a particular timeslot. Unless you were free at that moment, or had mastered your vcr (and avoided any quirky problems), you were hosed. Now, we are seeing “On Demand.” I can watch what I want, when I want. That is where the demand is.

With all due respect to the Great Oz of Cupertino, people do want some degree of interactivity with the tele’s. Look at the success of shows like “American Idol,” which brought in people in droves, spending 10 cents a shot to vote. Made money for the network, for the advertisers, and for the cellular carriers. And folks were entertained. I guess that’s the ultimate win-win.